We believe in unity.
Having a solid team is the base of great customer service that we strive for.
EVERWORKS™ network infrastructure comprise of systems and support. The system portion includes bandwidth monitoring and alert systems while the support portion includes the assistance of our experienced datacenter engineers, better known as Critical Velocity Support (CVS) Team that will assist you 24/7. These will be the extra two layers of protection that you get when you host with us.
Internet Datacenter Center (IDC) hosting is all about bandwidth and uptime. For this reason, we provide a free centralized real-time Cacti MRTG monitoring portal for all of our co-location and dedicated server clients to monitor and manage their bandwidth usage.
Besides providing real-time bandwidth monitoring, EVERWORKS™ also complement it with a 24/7 Nagios email notification service with no added charge. With a minimal fee, we can also provide alerts sent directly to your mobile devices!
Critical Velocity Support or better known as C.V.S is the industries finest combination of technical system and support. CVS give clients the confidence and peace of mind if any technical issue arises.
Our CVS consists of a combination of the complete critical features below :
Customers are encouraged to report their problems in the manner in which they feel most comfortable and are assured their requests are dealt with efficiently and effectively with our CVS system. While we pride ourselves on fast and accurate responses to questions and problems reported by our customers, a key goal of Technical Support is to provide our users with the tools they need to find answers and resolve problems on their own.
As the official partner of Prolexic, the world’s leading DDOS mitigation provider. We are confident to provide our client with the best DDoS mitigation tools and many years of experience. Prolexic offers class leading Network Protection Services, globally, and has built a network of people, a wealth of knowledge and experience, and an availability of channel partners to ensure that the most advanced and reliable DDoS mitigation services in the world are easily accessible to online businesses.
I wanted to take an opportunity to thank you for all of you’re hard work, diligence and attention to detail throughout the entire implementation process.
Aida – Limkokwing University
We began working with EVERWORKS™ because our previous service provider was unresponsive to our needs. We are happy with the service we receive from EVERWORKS™. They’re responsive, organized, and follow through on their commitments. I highly recommend EVERWORKS™
Gary Soo – CEO, ATNetwork Advanced Technology Sdn Bhd
Help us to solve problems in the most critical time. Definitely a reliable team.
UNG SING MING – MCDS SOFTWARE (M) SDN BHD
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Have any questions?
We are here to help. Contact our dedicated support team 24/7.
EVERWORKS Solutions (M) Sdn Bhd
A-1-9, A-2-9 & A-3-9 Endah Promenande,
No.5, Jalan 3/149E, Taman Sri Petaling,
57000 Kuala Lumpur.
Everworks IDC Sdn Bhd
A-1-9, A-2-9 & A-3-9 Endah Promenande,
No.5, Jalan 3/149E, Taman Sri Petaling,
57000 Kuala Lumpur.
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